Cancellations and session changes are permitted up to 14 days prior to the start of the session. Due to the limited number of spaces available in each class, students who must cancel from 14 to 7 days prior to the start of a session will be refunded 50% of the class fee. No refunds are permitted on cancellations less than 7 days prior to the start of the session. We reserve the right to cancel or merge any of our classes based on enrollment. All students that may be affected by these changes will be notified, and those students will have the right to cancel their registration for a full refund, or receive a credit for the next class session.
Six sign-ups are necessary for the program to run. If your session will not run for any reason, we will call you by 1 pm the day before the class. Prepayment is required. No refunds are permitted within 24 hours in advance of your class. Minimum age for Family Open Wheel is 7 years old. Children under 12 must be accompanied by a paying adult. Minimum age for Open Wheel Nights is 18.
Queen City Clay reserves the right to cancel any Ladies Night based on enrollment. If your session will not run for any reason, we will call you by 1 pm the day of the event. Prepayment is required. No refunds are permitted within 24 hours in advance of the event.
If you need to cancel your event you must speak with a member of the Queen City Clay Staff, phone messages and emails will not be accepted. The deposit is refundable up to 7 business days prior to your event. If the event is cancelled within 7 business days the deposit will not be refunded.
In the event of inclement weather or other emergencies that cause Queen City Clay to close the studio, the primary contact person will be made aware and arrangements will be made to reschedule. If the studio is open, the event will go on as planned.
Cancellations are permitted up to 14 days prior to the workshop. For cancellations from 14 to 7 days prior to the workshop date, Queen City Clay will apply any workshop fees already paid towards a future workshop, to be used within one year of the date of the original workshop. Participants will forfeit the balance of the workshop fee if attending a future workshop of lower cost. No refunds or credits will be given within 7 days of the workshop. Queen City Clay reserves the right to cancel any of our workshops based on enrollment. All registrants that may be affected by this change will be notified and will receive a full refund for the workshop.